Blog
Engineering practice, platform updates & industry notes
Reliability 2026-04-10 8 min
How dual-channel isolation took model availability from 97% to 99.8%
Where is the availability ceiling of a single supply channel? We review 18 months of production data and break down how dual-channel isolation works and what it delivered.
Cost optimization 2026-04-03 6 min
Prompt Cache benchmark: same call volume, 62% lower bill
We benchmarked prompt cache hit rates and cost impact on real workloads, with the full data.
Product 2026-03-27 5 min
Why we built the compensation rules into the product instead of hiding them in support scripts
Most API SLAs are legal text nobody reads. We turned incident compensation into productized public rules (automation rolling out; currently claim-based).